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Long-form writing for teams who inherit production AI: what breaks after the demo, what to measure, and how to leave the system operable.

51 reports for Agents

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AI agents6 min read

How to Evaluate AI Agents: A Practical Guide for Engineering Leads

You ship an agent that appears to work in demos but fails silently in real-world scenarios, leading to user frustration and manual intervention overhead.

  • Evaluate the decision trace, not just the final text output.
  • Define specific success criteria like accuracy thresholds before testing.
  • Use a failure map to identify where the agent breaks down.
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