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AI agents and multi-agent harnesses

Agents look fast in demos and still fail in production. Loops, invented tools, missing approval gates, and silent side effects show up the moment real users and real permissions arrive.

Why common approaches fail

Most teams ship a prompt plus a tool list. That skips the harness: role boundaries, tool registries, egress controls, eval gates, and operator handoff. A successful tool call is treated as success even when the task is unfinished.

Activation insight

A successful tool call does not mean a successful task. Production agents need task-level success criteria, not only step-level telemetry.

How Knackline solves it

We design the harness first: roles, tool contracts, human gates for irreversible actions, evaluation suites drawn from real failures, and kill switches that ops can actually use.

System components

  • Role and tool registry

    Explicit capabilities per agent, versioned tool schemas, and side-effect classes.

  • Approval and write gates

    Human review for irreversible or high-blast-radius actions.

  • Multi-agent coordination

    Topology, memory boundaries, and handoff contracts that survive more than a notebook.

  • Eval harness

    Task success, tool misuse, loop detection, and regression gates in CI.

Operational hardening

Sandbox egress, containment, feature flags for tools, traces tied to task outcomes, and runbooks so the team that inherits the system can operate it at 2am.

Evidence from reports

FAQ

Do you build autonomous agents or copilots?
We build agent systems with clear control surfaces. Autonomy is a dial, not a slogan. Operators keep kill switches, approval gates, and evaluation for the failure modes demos hide.
What does a multi-agent harness include?
Roles, tool registries, memory boundaries, coordination rules, human gates for irreversible work, and evals that measure task success rather than only latency.